GAMA-1 has been awarded the National Oceanic and Atmospheric Administration (NOAA) Office of the Chief Information Officer (OCIO) Service Delivery Division (SDD) Information Technology Support Services Bridge Contract. GAMA-1 partners with the NOAA OCIO SDD to support End-User computing, enterprise infrastructure, cybersecurity, and software development services to SDD. SDD manages, directs, and oversees the planning, support, and operations of the end-user computing environment of the NOAA Corporate Services (CORPSRV) information technology domain. GAMA-1 is pleased to partner with SDD to deliver services such as in-person end-user support, design/transition/operations of all aspects of data center and networking infrastructure, and higher-level Information Technology Service Management (ITSM) functions normally associated with a well- managed end-user computing environment. Together, our goal is to deliver innovation through service enhancements and improving the overall SDD customer end-user experience.
“GAMA-1 is honored to be chosen as SDD’s partner to collaborate on ways further improve customer experience and continue our full commitment to successfully implement solutions based on the best interests of SDD’s customers. Our team brings the ability to maintain, support, and continue active momentum for all aspects of SDD’s customer-focused Information Technology (IT) services across the NOAA community located at all NOAA facilities, CONUS and OCONUS. Our partner-centric IT Service Delivery Framework (ITSDF) provides a comprehensive technical approach to efficient, cost-effective IT solutions and service management by assessing SDD’s current state “AS-IS”, optimizing the current state, and preparing for the implementation of the future state “TO-BE”, said Gus Gamarra, GAMA-1’s President. GAMA-1 brings 12+ years of successful partnership with proven success collaborating with NOAA by applying and tailoring commercial and industry processes.
About National Oceanic and Atmospheric Administration (NOAA) Office of the Chief Information Officer (OCIO) Service Delivery Division (SDD.
NOAA is an agency that enriches life through science. Our reach goes from the surface of the sun to the depths of the ocean floor as we work to keep citizens informed of the changing environment around them. From daily weather forecasts, severe storm warnings, and climate monitoring to fisheries management, coastal restoration and supporting marine commerce, NOAA’s products and services support economic vitality and affect more than one-third of America’s gross domestic product. NOAA’s dedicated scientists use cutting-edge research and high-tech instrumentation to provide citizens, planners, emergency managers and other decision makers with reliable information they need when they need it.
About GAMA-1 Technologies, LLC
GAMA-1 is a highly-technical Certified Small Disadvantaged Business (SDB) with a mature service delivery model developed with NOAA’s mission in mind. Our approach enables organizational success by aligning each of our solution offerings to NOAA requirements and objectives. We combine industry and government standards with established GAMA-1 methodologies to develop, engineer, secure, implement, and maintain IT solutions and services. We refine our methods through continuous process improvement and hold International Organization of Standards (ISO) 9001:2008 (Quality), ISO 20000 (ITSM), and ISO 27001 (Security) certifications. We train our staff on IT Infrastructure Library (ITIL) v4 and apply Capability Maturity Model Integration (CMMI) Services Level 3 processes.
Jacqueline Genovesi, Contracts Manager – 301-982-4262, [email protected]