Greenbelt, MD – November 2025
GAMA-1 Technologies is proud to announce that GAMA-1, in partnership with TekSynap, Daston, and Contender Solutions, has been awarded NOAA’s Service Desk and Business IT Support Services (SBITS) contract. This win reflects NOAA’s trust in our team’s proven expertise, deep institutional knowledge, and shared commitment to innovation, efficiency, and mission impact.
NOAA’s Service Delivery Division (SDD) is at a pivotal point in its evolution, supporting over 5,000 current users across diverse locations, preparing to onboard 4,000 additional mission-focused personnel, and adapting to the broader shift toward a modern, enterprise-wide IT model. SBITS directly aligns with the federal government’s priorities on digital transformation, customer experience, and cost-efficiency, requiring solutions that deliver more with less while safeguarding operational excellence.
Delivering Innovation with Purpose
Through SBITS, Team GAMA-1 will advance NOAA’s vision by:
- Modernizing the Service Desk with AI & Automation
- Proactive Monitoring & Maintenance
- Strengthening Cybersecurity & Compliance
- Elevating Customer Experience (CX)
Mission-Ready for Government Transformation
“SBITS is more than an IT contract, it’s about shaping the future of service delivery at NOAA,” said Gus Gamarra, President of GAMA-1 Technologies. “Through automation, AI, and purpose-driven innovation, we will help NOAA scale support services, improve user experience, and meet modernization goals, while carefully managing cost and risk.”
Team GAMA-1’s management and technical approach directly aligns with SBITS vision enabling SDD to improve value, efficiency, and productivity while delivering a next-generation, AI-augmented, enterprise-wide Service Desk.
Press Release: GAMA-1 Wins NOAA SBITS Contract to Modernize and Elevate Enterprise Service Delivery
About GAMA-1 Technologies – Mission-Ready for Government Transformation
GAMA-1 Technologies is mission-driven, empowering federal agencies to deliver smarter services through secure cloud modernization, AI-driven automation, and adaptive cybersecurity and compliance. We specialize in enabling decision support mission critical data to benefit humanity, leveraging innovation to streamline government and accelerate outcomes that matter.
With deep roots in environmental observation infrastructure and data modernization, we help agencies like NOAA, NASA, and others transform legacy systems, unify mission data, and embrace digital-first operations. Our solutions are engineered for public good, driving efficiency, reducing costs, and amplifying mission success.
Contact:
Stan Coachman, Contracts Manager – 301-982-4262, [email protected]
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