Infrastructure Services

Infrastructure Services
GAMA-1’s approach to supporting our Federal customer’s IT Infrastructure is founded in industry best practice Information Technology Service Management (ITSM) principals defined in the Information Technology Infrastructure Library (ITIL). GAMA-1 understands the complexity of the inter-related programs, policies, and technology within the Federal market.  

These factors alone make the implementation and sustainment of an ITSM approach more challenging.  To mitigate the risks, GAMA-1 employs a multi-disciplinary approach that combines our ITSM subject matter experts (SMEs), with differentiating functional capabilities and methodologies such as IT process improvement, IT governance, project management, strategic communications, economic analysis, organizational change management, configuration management, and information assurance. The integration of the functional capabilities with our mission-critical ITSM delivery experience enables us to successfully manage the technical and cultural change barriers, and iteratively establish a converged service management system.

It is our promise to provide each of our Federal clients with a highly qualified team.  A team with the insight and experience to promote our balanced maturity-levels of service management.  We apply our proven QUALITY TRIFECTA Approach: Quality People. Quality Process. Quality Delivery to meet our customers objectives and our service objectives of delivering sound, highly available, customer-focused services and solutions. Each team member follows our Envision, Plan, Execute/Monitor process. A process, founded in ITSM and PMBOK principals and implemented through well trained staff. This ensures sustainment of current operations, adoption of future technologies, solutions and service models.

GAMA-1’s Infrastructure Management Services:

  • Data and Voice Network Services
  • Data Center Management and Consolidation Services
  • Application Management Services
  • Configuration Management
  • Cloud Services and Solutions
  • Systems Administration
  • LAN, WAN, and Wireless Network architecture, engineering, and operations
  • IT infrastructure maintenance, consolidation, and modernization
  • Unified Communications Support
  • Virtual Test Lab Support for Technology Innovation and Integration